07
Champion Perspective
Carrying the practice through the organization.
What It Enables
The Champion Perspective develops the leadership, storytelling, and change-management skills needed to embed experience thinking across teams and functions.
Impact It Creates
Turns individual practitioners into multipliers who scale experience capability across the enterprise.
Core Capabilities
- Change Leadership
- Executive Storytelling
- Community Building
- Coaching & Mentoring
- Program Design
The Gap
Without champions, experience practice stays local. Champion capability is how the ensemble becomes an enterprise standard.
HFI Enterprise Benchmark 2026